Ojas policies and procedures for handling customer information have been created with the understanding that Internet technologies are still evolving and that Internet business methods are continuing to evolve to meet the needs and opportunities of the changing technologies. As a result, Ojas policies and procedures are subject to change.
Ojas will protect the confidentiality of its clients’ information, account information and personal communications to the fullest extent possible and consistent with the law and the legitimate interests of Ojas, its partners, its employees and other customers of Ojas services. To protect the loss, misuse, and alteration of information that is collected from customers, Ojas has appropriate physical, electronic, and managerial procedures in place.
How is customer information used?
Ojas may share customer information with selected partners to enable the customer to take advantage of special partner programs. Ojas may also use customer information to provide its customers with system information or information about new or upgraded products.
Disclosure of customer information and communications
Ojas will not otherwise disclose its customers’ personal and account information unless Ojas has reason to believe that disclosing such information is necessary to identify, make contact with, or bring legal action against someone who may be causing harm or interfering with the rights or property of Ojas, Ojas customers, or others, or where Ojas has a good faith belief that the law requires such disclosure.
Ojas also will not, except for reasons stated below, disclose to third parties the contents of any electronic mail or other electronic communications that Ojas stores or transmits for its customers. The circumstances under which Ojas will disclose such electronic customer communications are when: it is necessary in order to provide service to the customer;
It is necessary to protect the legitimate interests of Ojas and its customers;
it is required to cooperate with interception orders, warrants, or other legal process that Ojas determines in its sole discretion to be valid and enforceable; and it is necessary to provide to a law enforcement agency when the contents are inadvertently obtained by Ojas and appear to pertain to the commission of a crime.
Ojas disclaims any intention to censor, edit or engage in ongoing review or surveillance of communications stored on or transmitted through its facilities by customers or others. Ojas will, however, review, delete or block access to communications that may harm Ojas, its customers or third parties. The grounds on which Ojas may take such action include, but are not limited to, actual or potential violations of Ojas Policy.